FAQ

Have a question about Puff Puff Central? Take a look at our frequently asked questions below.

Do you deliver outside London?

At the moment we only deliver our Puff Puff around central London but stay tuned, we’ll be coming your way in the future! Subscribe to our mailing list, we’d love to keep you updated!

What is the latest time I can place my order in time for deliveries?

The latest you can order your box in time for our Saturday delivery is Friday 9pm! If you miss the Friday 9pm cut-off, your order will be delivered the following Saturday.

Can I update/ cancel my order?

Any changes or cancellations must be made at least 48hours before the collection or delivery date. Beyond this, orders will not be eligible for a refund. If you have further questions please reach out to our team on 07412947075 or email us at puffpuffcentral@gmail.com

Do you accept collections?

Local collections are available. To book a collection time, please contact our team on 07412947075 or email us at puffpuffcentral@gmail.com. Use the code collection20 at checkout.

Please note: A minimum order of £10 is required for delivery, all orders under £10 qualify for collections. If you are unable to collect your order please notify us at least 48hours before the collection or delivery date. Beyond this time, orders will not be eligible for a refund.

Do you take orders for weddings and events?

Of course! What party is complete without Puff Puff? Contact us at 07412947075 or email us at puffpuffcentral@gmail.com and we would be happy to help!

How should I store my Puff Puff donuts?

To ensure the freshest taste, store your box of Puff Puff in a cool dry place and consume within 48 hours from delivery.

How do I reheat my Puff Puff donuts?

If you choose to reheat your Puff Puff, remove the outer packaging and place in the oven for 5-10 minutes at 180 fan, 200 oven, gas mark 4+. To microwave, heat for 10-15 secs at 800W.

Are Puff Puff donuts Vegan friendly?

Our Plain Puff Puff and Sugar and Spice flavour are completely vegan friendly. Check out our menu to see the main ingredients for each of our flavours.

How do you choose your flavours?

We spend a lot of time experimenting and testing out potential flavours and combinations that complement our original recipe. We also take inspiration from our Puff Puff lovers on social media, where they give feedback and can vote on what flavour they would like to see next! Follow us on Instagram or Facebook to join the tasting experience!